Terms of service
Welcome to SV Printing and Transfers
Thank you for visiting SV Printing and Transfers. By accessing or purchasing from our website https://svprintingandtransfers.com, you agree to the following Terms of Service.
Please read them carefully before placing an order or using any of our services.
These Terms govern your use of our website, products, and services provided by SV Printing and Transfers, located at 3319 Old Dunlap Rd, Whitwell, TN 37397, United States.
1. General Conditions
By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
We reserve the right to refuse service to anyone, at any time, for any reason, especially if we believe your order violates our policies, involves illegal activity, or includes offensive or copyrighted material.
2. Accuracy of Information
We do our best to ensure all product descriptions, pricing, and availability are accurate.
However, occasional errors may occur, and we reserve the right to correct inaccuracies or cancel orders affected by those errors at any time without prior notice.
3. Products and Services
All products offered by SV Printing and Transfers are custom-printed items, including DTF transfers, gang sheets, and related printing services.
Because every order is made to your specifications, small variations in color, size, or texture may occur.
We cannot guarantee exact color matching, as monitor settings and screen displays may differ from printed results.
4. Artwork and File Submissions
When you upload artwork to our website, you are responsible for ensuring that:
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You own or have permission to use the artwork.
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The file meets our DTF Artwork Requirements.
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The design does not violate any copyright, trademark, or intellectual property laws.
SV Printing and Transfers is not responsible for errors in customer-submitted files (low resolution, spelling mistakes, or missing elements).
By uploading a file, you grant us the right to print and produce your artwork for your order.
5. Order Processing and Production
Orders are printed and processed in the order they are received.
Our standard production time is typically 1–3 business days, though this may vary during peak seasons.
Once production begins, orders cannot be canceled or modified.
We make every effort to meet expected delivery times, but delays may occur due to weather, equipment maintenance, or shipping carrier issues.
6. Pricing and Payment
All prices are listed in U.S. dollars (USD) and are subject to change without notice.
Payment must be completed at checkout for your order to enter production.
We accept secure payments through Shopify’s encrypted checkout and other trusted payment gateways.
7. Shipping and Delivery
We offer nationwide shipping across the United States and local pickup in Whitwell, Tennessee.
Shipping costs and estimated delivery times will appear at checkout.
Once an order leaves our facility, we are not responsible for carrier delays, lost packages, or incorrect shipping addresses provided by customers.
For full details, please review our Shipping Policy.
8. Returns, Refunds, and Replacements
Since our products are made to order, all sales are final.
We only replace or refund items that arrive damaged, defective, or incorrect.
To qualify for a replacement, contact us within 7 days of delivery at sequatchieprinting@gmail.com with photos and a description of the issue.
For detailed information, please see our Return and Refund Policy.
9. Intellectual Property
All content on this website — including text, images, graphics, logos, and product descriptions — is the property of SV Printing and Transfers and may not be copied, distributed, or reused without written permission.
10. Limitation of Liability
SV Printing and Transfers shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
We are not responsible for losses caused by incorrect artwork, improper application of DTF transfers, or misuse of our products.
11. Privacy and Data Protection
Your privacy is very important to us.
Any information you provide is handled securely and used only to fulfill your orders.
Please read our full Privacy Policy to learn more about how we collect and protect your data.
12. Changes to Terms
We may update these Terms of Service at any time without prior notice.
Updates will take effect immediately upon posting on this page.
We encourage customers to review this page regularly to stay informed about current terms.
13. Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of the State of Tennessee, United States.
Any disputes shall be handled in local courts within the State of Tennessee.
14. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
📧 Email: sequatchieprinting@gmail.com
📞 Phone: 423-580-6236
📍 Address: 3319 Old Dunlap Rd, Whitwell, TN 37397, United States